Frequently Asked Questions

We get it—everyone wants to know, “When will I be paid?” Once we receive your package, we will process payment within 1 business day. We handle many boxes, so we carefully inspect the supplies and log the details to ensure criteria are met and everyone is paid accordingly. In many cases, you may get paid even faster! You’ll receive an email confirmation once your payment has been processed. Need to check your status? Simply give us a call at any time. Please note that emailing to ask about payment can cause delays, so rest assured—we’re on it!

All the products we buy are listed on our homepage. We purchase Dexcom, Omnipod, Medtronic, Tandem, and FreeStyle products. We do not buy insulin, weight loss drugs, presrciption drugs, private label brands, or anything not listed on the page. We purchase products that are OTC (Over the Counter).

We offer multiple payment options—check, CashApp, PayPal, or Zelle. Simply choose your preferred method during checkout, and we’ll make sure you’re paid accordingly.

Check: Takes 2-5 business days to arrive after notification (no cost to you).
CashApp: Instant payment.
PayPal: Instant payment when using your registered PayPal email.
Zelle: Instant payment (Depending on your bank).

Yes! We offer a $20 bonus for new customers on submissions over $300. Just use code NEW10 at checkout, and the bonus will be automatically applied. Don’t forget to enter the code to claim your bonus!

We do!:

You’ll be provided with a prepaid Shipping Label VIA USPS or UPS during checkout. It’ll be emailed to you within minutes—just print and ship!

We only buy what is listed on our website. Visit our products page to see everything we purchase. If it’s not listed, we don’t buy it.

We do not return items that have broken seals or are expired. If there has been an error, we will send any items back per your request.

We’ve built our reputation on honesty, trust, and professionalism. Using the USPS and UPS to send your items means it would be mail fraud not to pay you! Our goal is to provide a great experience so you’ll want to use us again and tell your friends and family.

After completing your order on our website, you’ll automatically receive an email with the shipping information and a prepaid shipping label. All boxes will be shipped to our facility and processed. All you need to do is print and ship! Be sure to ship in a sturdy box with some padding to prevent damage to the product and ensure you will be paid full price for your items.