Privacy policy

Value CGM, LLC – Privacy Policy

Effective Date: February 26, 2026

Value CGM, LLC (“Value CGM,” “we,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit products, or engage in transactions.

By using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you submit products or create an account, we may collect:

  • Name, address, phone number, and email

  • Government-issued ID for verification

  • Taxpayer identification information (SSN, EIN) for payment compliance

  • Payment information (bank or PayPal)

  • Product details (brand, model, lot number, expiration date)

B. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited on the Site

  • Date and time of access

  • Device information

This helps us monitor Site performance and improve services.

2. How We Use Your Information

We use your information to:

  1. Verify product ownership and eligibility

  2. Process payments and shipments

  3. Comply with federal and state laws, including IRS, AML, and healthcare regulations

  4. Communicate with you regarding your account, transactions, and Site updates

  5. Improve Site functionality and user experience

  6. Protect against fraud, illegal activity, or misuse of the Site

3. Legal Basis for Processing (Where Applicable)

  • Contractual Necessity: To process your product submissions and payment

  • Legal Compliance: To comply with federal, state, and local laws

  • Legitimate Interests: Fraud prevention, site security, and service improvement

4. Sharing Your Information

We may share information with:

  • Payment processors and banks to process payouts

  • Service providers assisting with Site functionality, shipping, or compliance

  • Government authorities when legally required (e.g., IRS, law enforcement)

  • Business partners under confidentiality agreements, only for transaction completion

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

  • We may use cookies, pixel tags, and similar technologies to:

    • Remember your preferences

    • Analyze Site traffic

    • Improve our services

  • You can control cookies via your browser settings; however, some Site functionality may be limited if disabled.

6. Your Rights

A. United States (CCPA/State Privacy Laws)

If you are a California resident, you may:

  • Request access to personal information we have collected

  • Request deletion of your personal information

  • Opt out of sale of personal information (we do not sell data)

Requests can be submitted to: info@valuecgm.com

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or disclosure.

Important: No system is completely secure. By using the Site, you acknowledge and accept these limitations.

8. Data Retention

  • Personal information is retained as long as necessary to process transactions, comply with legal obligations, and enforce agreements.

  • Data associated with completed transactions may be retained for audit, tax, and regulatory purposes.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

10. Children’s Privacy

The Site is not intended for children under 18. We do not knowingly collect information from minors.

11. Updates to This Privacy Policy

We may update this policy periodically. Updated versions will be posted with the Effective Date. Continued use of the Site constitutes acceptance of the updated Privacy Policy.

12. Contact Information

For questions or requests regarding this Privacy Policy:

Email: info@valuecgm.com
Phone: 800-557-9801
Address: Value CGM, LLC – Wilmington, NC, USA